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Quality news and information.

NEW Ransomware Attack – 9/20/17

Posted on: September 20th, 2017 by Mindy Gasparin
Within the last 24 hours a new ransomware attack has been released.  Most of the attacks have originated out of Vietnam but we are seeing reports of attacks being released from other countries as well.  This threat is growing rapidly, as you read this there has been a reported 20 million attempts to penetrate organization’s internal networks.  This is a reminder to us all that we must continue to be extremely vigilant while working with email.  This attack may potentially show up in your inbox from a false source.  The subject of the email will display “Herbalife” or “Copier File Delivery”.  If you receive an email with this attribute, delete the email immediately from your inbox as well as your “Deleted Items” folder.

Most spam filtering systems are robust but new threats such as this can take hours for spam filter providers to catch up with the necessary protection.

The IT team at QUALITY is working extremely hard to ensure all of our clients systems are protected against this latest threat.  If you are unsure of an email which contains an email attachment or suspicious link, please take pause and reach out to us for verification.  Our IT help desk can be reached at itsupport@qualitydot.com or 800.258.9657

717 Area Code Changes

Posted on: June 1st, 2017 by Mindy Gasparin

NOTICE: Beginning August 26, 2017 calls/faxes within the 717 area code will not go through unless the 717 or the new 223 area code is input along with the phone number.

The new 223 area code is being added to the geographic area served by the 717 area code. Because more than one area code will serve the same geographic area, if you have a 717 or 223 phone number, you’ll need to enter the area code for all calls — including calls within the same area code. To complete local calls from a phone with a 717 or 223 area code, the new calling procedure requires you to enter the area code and 7-digit phone number.

Please contact our help desk: ServiceCalls@qualitydot.com or call 717-741-4894 to assist with updating your MFP device’s pre-programmed Fax Numbers.

Ransomware Cyber Attack

Posted on: May 15th, 2017 by Mindy Gasparin

On Friday, 5/12/2017, the world saw a massive cyberattack that spread globally in a only a matter of minutes.

Gizmodo: There’s a Massive Ransomware Attack Spreading Globally Right Now
CNN: Massive ransomware attack hits 99 countries
Time: Cyberattack That Crippled U.K. Hospitals Is Global

The initial attack vector has been email, through spam. These messages are typically fake invoices, job offers and other lures which are sent to random email addresses. Within the email is a .zip file and once clicked, that initiates the WannaCry infection.

The attack is then spreading on internal networks using a P2P exploitation of SMB (Server Message Block) known as EternalBlue. The files are being dropped by a worm which abuses SMB, a network file sharing protocol. Other aspects of the malware leverages file-less exploitation techniques, and the malware is morphing rapidly in the wild with over a dozen variants seen thus far.

The file extension used is .wncry, which drops a ransomware notification named: @Please_Read_Me@.txt in common file and folder locations.


The IT team at QUALITY is working extremely hard to ensure all of our clients systems are protected against this latest threat.  If you are unsure of an email which contains an email attachment or suspicious link, please take pause and reach out to us for verification. 

iPhone Picture Storage

Posted on: May 2nd, 2017 by Mindy Gasparin

Do you take a lot of pictures for work (or personal)?  Do you keep getting that pesky “icloud backup” message stating that you are out of space?

If purchasing a monthly subscription for more storage isn’t something you want to do, then we have an alternative!  Download the Snapfish app on your iPhone to upload and store pictures from your phone on Snapfish.com. After you have successfully uploaded the pictures, delete them from your phone!  All your pictures are still accessible but you don’t have to worry about taking too many pictures!

Double Robotics in the Classroom

Posted on: April 26th, 2017 by Mindy Gasparin

Our partners at Konica Minolta Business Solutions U.S.A. are helping put technology to work for education institutions all over the country. Check out this video to learn how technology helped a cancer patient stay connected in the classroom.


Case Study Video on Double Robotics

Do you use whiteboards in your office?

Posted on: April 20th, 2017 by Mindy Gasparin

If you office uses white boards for meetings (or would like to!), or if your employees use them for keeping a to-do list in their cubicle, but you would like a more modern/contemporary look, then this could be for you!

1. Substituting the traditional office whiteboard with glass is a great way to make your office space unique, fresh and fun. Try adding a frosted background or your logo in the bottom corner!

2. Glass whiteboards are not only more durable than whiteboards, they are also easier to clean.

Please contact our office for more information!

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What is Cloud Computing?

Posted on: January 12th, 2017 by Matt Sheffer

Cloud Computing continues to play an important role in the Information Technology industry!  If approached the correct way through careful research and planning this strategy offers cost effective benefits to the SMB market.  The most common set of questions around cloud computing are:”What is it?”, “What is the benefit of moving to the “cloud?” and “How secure is cloud computing?”  By definition Cloud Computing is a general term for anything that involves delivering hosted services over the Internet.  Two of the more popular cloud service providers (Microsoft and Amazon) have invested heavily over the past several years to build platforms for both the SMB and Enterprise market.

Why should I use Cloud Computing?

Cloud Computing holds many benefits regardless of the type of business or vertical market.  Perhaps the most noticeable benefit is the reduction in labor costs which are inherent with an on premise datacenter. Infrastructure hardware can get expensive as a result of continual growth and constant refresh cycles.  Cloud Computing scales with your business so you can still maintain all of the performance and benefits of having an on premise solution.  Businesses both small and large understand the importance of having their systems run at peak performance cloud computing offers a high level of service backed by uptime guarantees north of 99% through most providers.  Prior to cloud-based service offerings, access to critical files required remote desktop or VPN technology in order to establish a connection to an on premise server. With Cloud Computing, your information is easily accessible through a web portal that is reachable through any web browser, such as Internet Explorer, Google Chrome, and Firefox.

What are examples of Cloud Computing?

Two examples of cloud computing that are used every day by businesses who may not realize it, Google Drive and Dropbox.  Google Drive and Dropbox are two very well-known cloud based storage applications. Subscriptions are purchased based off of how much storage a business requires.  Data is stored in online datacenters, also referred to as a server farm.  Data is then accessible by logging into your Google or Dropbox account through any web browser on any computer, tablet or smartphone device.  Another well-known example of cloud computing is Office 365.  One of the many services offered by Microsoft is Office 365 Hosted Exchange.  Instead of having to purchase your own on premise email server, you can buy monthly or yearly subscriptions from Office 365 and have your email hosted by Microsoft.  This allows a business to retain the same functionality as if the server was hosted within the walls of their business.  Office 365 Hosted Exchange is one of the most cost effective ways for businesses of any size to have continuous access to email without the administrative labor costs as well as a potential for loss of service.

How Secure is Cloud Computing?

One of the biggest concerns businesses have today in general is security, and rightfully so.  IT Security will be the fastest growing segment of the IT industry over the next 3 years!  Whether on premise or in the cloud, having the appropriate level of security in place is critical.  When selecting a cloud service provider, sticking with the more popular names in the industry is a smart decision.  Cloud providers must satisfy the most complicated set of security compliance standards put in place by an independent auditor.  Millions of dollars a year are spent on security by the major players in the cloud computing space, this pales in comparison to the cost associated to a data breach of any kind.  When selecting a cloud provider, it is always a good idea to review their security practices as well as their level of liability in the event of a breach.  Most organizations today are taking a closer look at “Cyber Security Insurance” to help offset any costs associated with a data breach.  Keep in mind, a data breach can happen to an on premise datacenter as well.  Security protocols put in place by cloud service providers provide a multi-layer approach to security not typically seen with on premise datacenters.

The adoption of cloud based service offerings will continue to increase at a rapid pace over the next few years.  Making the decision to move all or parts of your business to the cloud is not an easy one and should be discussed with experts in the field.  QUALITY has positioned ourselves to be at the forefront of this evolving technology.  Our staff of highly trained professionals can help navigate the complexities of Cloud Computing.  When you are ready to explore if Cloud Computing is right for your business, please reach out to us we’ll be ready!

– Zachary Wolpert


Announcing Forms for Eclipse

Posted on: September 16th, 2016 by Matt Sheffer

Quality is excited to announce a new add-in for eclipse document management software. Eclipse brings enterprise level content management and automated AP solutions to a web based platform.

In this newest module for the software, eclipse now offers the ability to create, distribute, and fill out forms directly within the eclipse client. Now, forms such as vendor forms, HR on-boarding forms, or even customer satisfaction questionnaires can be sent out digitally. With this comes a few major benefits to profitability and productivity. Paper gets eliminated at the source, while processing time and the visibility of workflows become enhanced. Data entry can be standardized with automatic formatting, and the re-keying of information can be eliminated.


These documents are created within the eclipse web based client, and can have direct links, or be emailed to anyone who may need to fill one out. These forms are also filled out directly within eclipse. This means that once they are filled out and submitted, they can immediately enter a workflow. These workflows can be set up to notify specific employees, calculate certain values, or even approve or deny a document based on certain criteria that you set. These forms are then saved within the system, to be easily searched for at a later time.

Contact Quality to schedule your electronic forms demo today!

A little Help from a Friend

Posted on: September 9th, 2016 by Mindy Gasparin

Quality had the privilege of working with Children’s Cancer Recovery Foundation  on a furniture move at the beginning of September.  Our Furniture team was able to move them from an office in Harrisburg to their new location in New Oxford PA.  There were several logistical challenges to the move but our team was able to get everything moved and setup for them in just 1 day!

Their mascot Hugs helped out with the move too!  Thanks Hugs and all the people at Children’s Cancer Recovery Foundation for all the amazing things you do!


Refresh Leadership Simulcast

Posted on: March 1st, 2016 by Mindy Gasparin

Quality is extremely excited to be a sponsor for the 2016 Refresh Leadership Simulcast presented by Express Employment Professionals on April 13, 2016.

The 2016 Refresh Leadership Live Simulcast speakers include:

  • Marshall Goldsmith, Author, Professor, and Executive Coach
  • Shaquille “Shaq” O’Neal, Television Sports Analyst and 15-time NBA All-Star
  • Kaplan Mobray, Author, Motivational Speaker, and Career Consultant

This half-day event was designed with leaders like you in mind. Join us to learn more about the power of great leadership and take away new insight on how to refresh, energize, and motivate the people you lead.

Please click here to register for the event!

#RefreshLeadership  #MakeitaQualityDay