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Archive for the ‘Quality IT Solutions’ Category

NEW Ransomware Attack – 9/20/17

Posted on: September 20th, 2017 by Mindy Gasparin
Within the last 24 hours a new ransomware attack has been released.  Most of the attacks have originated out of Vietnam but we are seeing reports of attacks being released from other countries as well.  This threat is growing rapidly, as you read this there has been a reported 20 million attempts to penetrate organization’s internal networks.  This is a reminder to us all that we must continue to be extremely vigilant while working with email.  This attack may potentially show up in your inbox from a false source.  The subject of the email will display “Herbalife” or “Copier File Delivery”.  If you receive an email with this attribute, delete the email immediately from your inbox as well as your “Deleted Items” folder.

Most spam filtering systems are robust but new threats such as this can take hours for spam filter providers to catch up with the necessary protection.

The IT team at QUALITY is working extremely hard to ensure all of our clients systems are protected against this latest threat.  If you are unsure of an email which contains an email attachment or suspicious link, please take pause and reach out to us for verification.  Our IT help desk can be reached at itsupport@qualitydot.com or 800.258.9657

Ransomware Cyber Attack

Posted on: May 15th, 2017 by Mindy Gasparin

On Friday, 5/12/2017, the world saw a massive cyberattack that spread globally in a only a matter of minutes.

Gizmodo: There’s a Massive Ransomware Attack Spreading Globally Right Now
CNN: Massive ransomware attack hits 99 countries
Time: Cyberattack That Crippled U.K. Hospitals Is Global

The initial attack vector has been email, through spam. These messages are typically fake invoices, job offers and other lures which are sent to random email addresses. Within the email is a .zip file and once clicked, that initiates the WannaCry infection.

The attack is then spreading on internal networks using a P2P exploitation of SMB (Server Message Block) known as EternalBlue. The files are being dropped by a worm which abuses SMB, a network file sharing protocol. Other aspects of the malware leverages file-less exploitation techniques, and the malware is morphing rapidly in the wild with over a dozen variants seen thus far.

The file extension used is .wncry, which drops a ransomware notification named: @Please_Read_Me@.txt in common file and folder locations.


The IT team at QUALITY is working extremely hard to ensure all of our clients systems are protected against this latest threat.  If you are unsure of an email which contains an email attachment or suspicious link, please take pause and reach out to us for verification. 

Double Robotics in the Classroom

Posted on: April 26th, 2017 by Mindy Gasparin

Our partners at Konica Minolta Business Solutions U.S.A. are helping put technology to work for education institutions all over the country. Check out this video to learn how technology helped a cancer patient stay connected in the classroom.


Case Study Video on Double Robotics

What is Cloud Computing?

Posted on: January 12th, 2017 by Matt Sheffer

Cloud Computing continues to play an important role in the Information Technology industry!  If approached the correct way through careful research and planning this strategy offers cost effective benefits to the SMB market.  The most common set of questions around cloud computing are:”What is it?”, “What is the benefit of moving to the “cloud?” and “How secure is cloud computing?”  By definition Cloud Computing is a general term for anything that involves delivering hosted services over the Internet.  Two of the more popular cloud service providers (Microsoft and Amazon) have invested heavily over the past several years to build platforms for both the SMB and Enterprise market.

Why should I use Cloud Computing?

Cloud Computing holds many benefits regardless of the type of business or vertical market.  Perhaps the most noticeable benefit is the reduction in labor costs which are inherent with an on premise datacenter. Infrastructure hardware can get expensive as a result of continual growth and constant refresh cycles.  Cloud Computing scales with your business so you can still maintain all of the performance and benefits of having an on premise solution.  Businesses both small and large understand the importance of having their systems run at peak performance cloud computing offers a high level of service backed by uptime guarantees north of 99% through most providers.  Prior to cloud-based service offerings, access to critical files required remote desktop or VPN technology in order to establish a connection to an on premise server. With Cloud Computing, your information is easily accessible through a web portal that is reachable through any web browser, such as Internet Explorer, Google Chrome, and Firefox.

What are examples of Cloud Computing?

Two examples of cloud computing that are used every day by businesses who may not realize it, Google Drive and Dropbox.  Google Drive and Dropbox are two very well-known cloud based storage applications. Subscriptions are purchased based off of how much storage a business requires.  Data is stored in online datacenters, also referred to as a server farm.  Data is then accessible by logging into your Google or Dropbox account through any web browser on any computer, tablet or smartphone device.  Another well-known example of cloud computing is Office 365.  One of the many services offered by Microsoft is Office 365 Hosted Exchange.  Instead of having to purchase your own on premise email server, you can buy monthly or yearly subscriptions from Office 365 and have your email hosted by Microsoft.  This allows a business to retain the same functionality as if the server was hosted within the walls of their business.  Office 365 Hosted Exchange is one of the most cost effective ways for businesses of any size to have continuous access to email without the administrative labor costs as well as a potential for loss of service.

How Secure is Cloud Computing?

One of the biggest concerns businesses have today in general is security, and rightfully so.  IT Security will be the fastest growing segment of the IT industry over the next 3 years!  Whether on premise or in the cloud, having the appropriate level of security in place is critical.  When selecting a cloud service provider, sticking with the more popular names in the industry is a smart decision.  Cloud providers must satisfy the most complicated set of security compliance standards put in place by an independent auditor.  Millions of dollars a year are spent on security by the major players in the cloud computing space, this pales in comparison to the cost associated to a data breach of any kind.  When selecting a cloud provider, it is always a good idea to review their security practices as well as their level of liability in the event of a breach.  Most organizations today are taking a closer look at “Cyber Security Insurance” to help offset any costs associated with a data breach.  Keep in mind, a data breach can happen to an on premise datacenter as well.  Security protocols put in place by cloud service providers provide a multi-layer approach to security not typically seen with on premise datacenters.

The adoption of cloud based service offerings will continue to increase at a rapid pace over the next few years.  Making the decision to move all or parts of your business to the cloud is not an easy one and should be discussed with experts in the field.  QUALITY has positioned ourselves to be at the forefront of this evolving technology.  Our staff of highly trained professionals can help navigate the complexities of Cloud Computing.  When you are ready to explore if Cloud Computing is right for your business, please reach out to us we’ll be ready!

– Zachary Wolpert


Crypto Virus Alert

Posted on: February 16th, 2016 by Mindy Gasparin

The most recent variation of the Crypto virus is proving successful in penetrating business systems due to the timing of the new variation and the delay in security vendors to provide updated security files to thwart the attempt.  This variation continues to encrypt files on servers through drive mappings present on a computer or set of computers.  As has been the case with past variations, typical virus and malware cleaners are unable to detect nor remove the threat.  Once the files are infected (encrypted), the only path to a clean system is to restore from a backup solution.

Please be vigilant while working with files, corresponding through email and “surfing the web”.  If a file looks suspicious, it most likely is.  This latest variation disguises itself as an .mp3 file.  Should you receive a file via email with an .mp3 extension, delete the email immediately and without hesitation.  If you open a file and find your system compromised, unplug the network cable from your computer right away as a first course of action.  Second, shut down your computer and notify our IT help desk. 

Attempts to compromise systems will only increase in today’s world.  The impact of these sophisticated attempts are real and can be extremely effective.  We are doing everything we can to protect our systems but we need everyone’s help.  If you are unsure about something, please do not hesitate to reach out and ask for guidance.

Quality DOT – Website Launch

Posted on: February 2nd, 2015 by Matt Sheffer

One of Quality’s goals for 2015 was to update our website to make it more user friendly and approachable. We spent many long hours with the design team working on the details and fine tuning what we were looking for. A video was planned that would highlight “The Quality Difference” and market Quality’s ability to assist our customers across all divisions.

We proceeded to have 2 days of filming and many retakes to get the best video content. The end result was the video streaming on our website. We are very grateful to the production team that put this together. And with every good production there has to be some “Quality” bloopers.